Return

If you do not like the product, you can return the goods you received to us within 14 days without giving a reason. It's so easy to send your goods back to us:

Please contact us via the contact form below, telephone or email.
Telephone: +49 - 6051 91 50 0 Mon to Fri 09:00 - 12:00 and 13:00 - 16:00
Email: [email protected] (Please enter your order number.)

Pack the product in a package and deliver the package to a shipping provider of your choice.
If delivered on a pallet, please send it back in the original packaging.

Return credits and refunds will be credited to your account within 5-10 days.

Please do not return the goods freight collect!

Sample cancellation form
You can also use our sample cancellation form to cancel. Please fill this out and send it back to the specified postal address or email it to [email protected].

 
Return
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