Shipping and payment
Shipping Terms
Deliveries within Germany:
We calculate shipping costs from €7.50 per package.
From an order value of 2000.00 € or 4 wheels we usually deliver free of charge.
For deliveries to German islands, an island surcharge will be added to the shipping costs.
The amount is requested as a daily price from Speidtion and is offered and calculated separately.
Deliveries abroad:
We calculate the shipping costs abroad based on shipping weight and volume.
The price for pallet shipping, e.g. 4 wheels, is requested as a daily price from the forwarding agent and offered separately unless otherwise stated. For individual packages, the shipping costs are from €15 per package via DPD (German parcel service).
Deliveries abroad (third country):
Delivery outside the EU is also possible, e.g. to Switzerland or the United Kingdom.
If only "Pickup" is available as a shipping method, please ask us about the shipping costs, stating the items.
Delivery times
Unless a different period is specified in the item description, the goods are delivered in Germany within 3 - 5 days, for deliveries abroad within 5 - 7 days after order confirmation (if advance payment has been agreed, on the day after your payment instruction or receipt on our account ).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Important INFO about shipping!
Obvious defects such as shortages, wrong items, damaged goods, etc. must be reported to us in writing immediately, but no later than within 5 days.
Transport damage immediately upon handover in the presence of the driver of the transport company commissioned by us.
terms of payment
For deliveries within Germany you have the following payment options:
- Payment in advance by bank transfer
- Payment via PayPal, PayPal installments, credit card or direct debit (even without a PayPal account)
- Payment by invoice (only verified regular customers)
For deliveries abroad you have the following payment options:
- Payment in advance by bank transfer
- Payment by PayPal or credit card